Frequently Asked Questions

Everything you need to know about shopping with Folk Mode.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 7 days of receipt.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

Are your materials sustainably sourced?

At Folk Mode, we prioritize ethical production. We use organic cotton, recycled polyester, and eco-friendly dyes across 80% of our seasonal collections.

Can I change or cancel my order?

Orders can be modified or canceled within 2 hours of placement. Please contact our support team immediately to request any changes.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installments through Klarna.